SUPPORT / START HERE
Tell us what happened. We'll help you sort it out.
Choose the closest category and give us the useful details. The form routes your request to the same PTG support system used by the app.
01App & account
Login, logging, plans, sync, and unexpected behavior.
02Billing
Subscriptions, entitlements, and purchase questions.
03Feedback
Ideas, feature requests, and product suggestions.
A BETTER BUG REPORT
Include the details that narrow it down.
- The PTG screen and action involved.
- Your iPhone or iPad model and software version.
- Whether it happens every time or only sometimes.
- A screenshot with personal information removed, when useful.
Purchases, renewals, cancellations, and payment methods are managed through your Apple ID and App Store settings.
Support requestPTG / HELP
TELL US WHAT'S GOING ON