PTG Fitness

Terms of Service

Effective Date: February 25, 2026 | Last Updated: February 25, 2026

PTG Fitness ("PTG Fitness," "we," "us," or "our") invites you to review these Terms of Service ("Terms"). These Terms form a legally binding agreement between you and PTG Fitness governing your use of the PTG Fitness mobile application, related services, and websites that link to these Terms (collectively, the "Services").

By creating an account or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1. Acceptance of Terms

By accessing or using the Services, you represent that you are at least 13 years of age and have the legal capacity to enter into these Terms. If you are between 13 and 18 years of age (or the age of majority in your jurisdiction), you may only use the Services with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf.

If you are using the Services on behalf of a business or other entity, you represent that you have the authority to bind that entity to these Terms.

2. Changes to These Terms

We may update these Terms from time to time. We will post the updated version with a revised "Last Updated" date. If changes are material, we will provide advance notice by in-app notification, email, or other means as required by applicable law. Your continued use of the Services after the effective date of any update constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Services.

3. Account Registration and Responsibilities

3.1 Account Creation

To use certain features of the Services, you must create an account. You agree to provide accurate, complete, and current information during registration and to keep your information updated. You are responsible for maintaining the confidentiality of your login credentials.

3.2 Account Security

You are solely responsible for all activity that occurs under your account. You agree to:

Maintain a strong, unique password for your account;
Notify us immediately at support@ptgfitness.com if you suspect unauthorized access;
Not share your account credentials with any third party;
Not create multiple accounts for the purpose of circumventing these Terms or any restrictions.

3.3 Account Eligibility

Accounts are non-transferable. We reserve the right to refuse registration or cancel accounts at our discretion, including for violations of these Terms.

4. Use of the Services

4.1 Permitted Use

Subject to these Terms, PTG Fitness grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal fitness, nutrition, and wellness purposes.

4.2 Prohibited Conduct

You agree not to:

Use the Services for any unlawful purpose or in violation of any applicable laws or regulations;
Impersonate any person or entity or falsely represent your affiliation with any person or entity;
Transmit any content that is unlawful, harmful, defamatory, obscene, or otherwise objectionable;
Attempt to gain unauthorized access to any part of the Services, other accounts, or related systems or networks;
Reverse engineer, decompile, disassemble, or otherwise attempt to extract source code from the app;
Use automated tools, bots, scrapers, or crawlers to access or collect data from the Services;
Interfere with or disrupt the integrity or performance of the Services or third-party data contained therein;
Upload or transmit viruses, malware, or other malicious code;
Use the Services to develop competing products or services.

5. Health and Wellness Disclaimer

THE SERVICES PROVIDE GENERAL FITNESS AND NUTRITION INFORMATION FOR WELLNESS PURPOSES ONLY. THE SERVICES DO NOT CONSTITUTE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT.

Before beginning any fitness or nutrition program, you should consult with a qualified healthcare provider, especially if you have any pre-existing medical conditions, dietary restrictions, or physical limitations. PTG Fitness is not a licensed medical provider, registered dietitian, or certified fitness professional.

You acknowledge and agree that:

AI-generated meal plans, workout plans, and nutrition estimates may be inaccurate and should be reviewed before relying on them;
You use the Services at your own risk;
PTG Fitness is not responsible for any injury, illness, or adverse outcome resulting from your use of, or reliance on, information or features in the Services.

6. Subscriptions and Billing

6.1 Subscription Plans

Certain features of the Services require a paid subscription. Subscriptions are managed and processed by Apple through the App Store.

6.2 Free Trials

We may offer free trial periods for paid subscription tiers. If you do not cancel before the end of the trial period, your subscription will automatically convert to a paid subscription at the applicable rate and your payment method will be charged.

6.3 Billing and Renewal

Paid subscriptions automatically renew at the end of each billing period (monthly or annual, as selected) unless you cancel. You authorize Apple to charge your payment method on a recurring basis. Subscription pricing is subject to change with notice.

6.4 Cancellation

You may cancel your subscription at any time through your Apple ID account settings. Cancellation takes effect at the end of the current billing period. We do not provide refunds for partial subscription periods, except as required by applicable law or Apple’s refund policies.

6.5 Refunds

All subscription purchases and refund requests are handled by Apple in accordance with Apple’s App Store terms and policies. PTG Fitness does not control Apple’s refund decisions.

7. User Content

7.1 Your Content

The Services may allow you to submit, upload, or create content, including meal logs, workout logs, photos, notes, and other information (“User Content”). You retain ownership of your User Content.

7.2 License to PTG Fitness

By submitting User Content, you grant PTG Fitness a worldwide, non-exclusive, royalty-free, sublicensable license to use, store, display, reproduce, and process your User Content as necessary to provide and improve the Services, consistent with our Privacy Policy.

7.3 Content Standards

You are solely responsible for your User Content. You represent and warrant that your User Content does not:

Violate any third-party rights, including intellectual property or privacy rights;
Contain false, misleading, or fraudulent information;
Violate any applicable laws or regulations;
Contain viruses, malware, or other harmful code.

7.4 Content Removal

We reserve the right (but not the obligation) to remove or restrict any User Content that we determine, in our sole discretion, violates these Terms or is otherwise objectionable.

8. AI-Powered Features

The Services incorporate artificial intelligence to generate meal plans, workout plans, nutritional estimates, and other recommendations. You acknowledge that:

AI outputs are generated automatically and may contain errors or inaccuracies;
AI-generated content is not a substitute for professional medical, dietary, or fitness advice;
You should independently verify any AI-generated information before relying on it for health-related decisions;
PTG Fitness does not warrant the accuracy, completeness, or fitness for purpose of any AI-generated output.

To provide these features, certain data (such as meal photos and fitness information) may be transmitted to our AI service provider, OpenAI. We do not permit OpenAI to use your data to train its models beyond the scope of providing the Services. If you have concerns about AI-based processing, please contact us at support@ptgfitness.com.

9. Third-Party Integrations and Services

The Services integrate with or link to third-party platforms and services, including Apple Health/HealthKit, StoreKit, nutrition databases, and AI processing providers. Your use of third-party services is governed by their respective terms and privacy policies. PTG Fitness is not responsible for the practices, availability, or content of any third-party services.

Connecting third-party integrations (such as Apple Health/HealthKit) is optional. You may revoke such connections at any time through your iOS device settings.

10. Intellectual Property

10.1 Our Intellectual Property

The Services, including all content, features, software, design, text, graphics, and other materials (excluding User Content), are owned by PTG Fitness or its licensors and are protected by applicable intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Services without our prior written consent.

10.2 Feedback

If you provide feedback, suggestions, or ideas regarding the Services, you grant PTG Fitness a perpetual, irrevocable, royalty-free license to use, incorporate, and commercialize such feedback without any obligation to you.

11. Privacy

Your use of the Services is subject to our Privacy Policy, available at https://ptgfitness.com/privacy-policy, which is incorporated into these Terms by reference. By using the Services, you agree to the data practices described in the Privacy Policy.

12. Disclaimers of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, PTG FITNESS DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS;
WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT OR INFORMATION PROVIDED THROUGH THE SERVICES, INCLUDING AI-GENERATED OUTPUTS.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PTG FITNESS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR:

ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES;
ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES;
ANY DAMAGES RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES;
ANY DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA;
ANY PHYSICAL INJURY OR HEALTH CONSEQUENCES ARISING FROM YOUR USE OF THE SERVICES.

IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW. IN ALL OTHER CASES, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO PTG FITNESS IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) $50 USD.

14. Indemnification

You agree to indemnify, defend, and hold harmless PTG Fitness and its officers, directors, employees, affiliates, agents, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

Your use of the Services;
Your User Content;
Your violation of these Terms;
Your violation of any rights of a third party.

15. Termination

15.1 By You

You may stop using the Services and delete your account at any time using in-app tools where available, or by contacting us at support@ptgfitness.com. Deleting your account does not automatically cancel any active subscription; you must separately cancel through your Apple ID account settings.

15.2 By PTG Fitness

We reserve the right to suspend or terminate your account and access to the Services, with or without notice, if we believe you have violated these Terms or for any other reason at our discretion. Upon termination, all licenses granted to you under these Terms will immediately cease.

15.3 Effect of Termination

Provisions of these Terms that by their nature should survive termination shall survive, including without limitation Sections 7, 10, 12, 13, 14, 16, and 17.

16. Governing Law and Dispute Resolution

16.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions.

16.2 Informal Resolution

Before filing a formal legal claim, you agree to first contact us at support@ptgfitness.com and attempt to resolve the dispute informally for at least thirty (30) days.

16.3 Arbitration

TO THE EXTENT PERMITTED BY LAW, ANY DISPUTE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES THAT CANNOT BE RESOLVED INFORMALLY SHALL BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION, RATHER THAN IN COURT, EXCEPT FOR CLAIMS THAT MAY BE BROUGHT IN SMALL CLAIMS COURT. YOU WAIVE YOUR RIGHT TO PARTICIPATE IN CLASS ACTIONS, CLASS ARBITRATIONS, OR REPRESENTATIVE PROCEEDINGS.

16.4 Venue

For any matters not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in Cuyahoga County, Ohio.

17. General Provisions

17.1 Entire Agreement

These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and PTG Fitness with respect to the Services.

17.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions shall remain in full force and effect.

17.3 No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

17.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights under these Terms without restriction.

17.5 Force Majeure

We will not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, natural disasters, pandemic, war, terrorism, labor disputes, or failures of third-party service providers.

17.6 Notices

Notices to you may be made via email, app notifications, or posting on the Services. Notices to us should be directed to support@ptgfitness.com.

17.7 Relationship of the Parties

Nothing in these Terms shall be construed to create a partnership, joint venture, agency, or employment relationship between you and PTG Fitness.

18. Contact Information

If you have questions, concerns, or requests regarding these Terms of Service, please contact us:

PTG Fitness

Terms & Legal Inquiries: support@ptgfitness.com

This document was last reviewed and updated on February 25, 2026.